RETURNS / EXCHANGE policy
BLANK APPAREL
Products that have not been printed (blank) may be returned for an exchange or refund if:
-The garment/s ordered are the wrong size (we encourage use of available sizing guides).
-The garments are considered faulty (manufacturing defects / quality issues).
-The garment is unworn, unwashed and free from dirt.
-It is accompanied by the original tags (where possible or applicable).
-It is accompanied by a proof of purchase.
-The return / exchange is requested within 14 days of items delivered.
Please return items, with a brief note outlining actioned required to:
SPLASHED NZ
10 Epping Place
Taupo
3330
We encourage customers to order samples or do due diligence on item specs and colours before placing a bulk order. Please refer to the size guides on the product pages.
If you have any concerns about your product's quality or sizing, please flick us an e-mail at info@splashednz.com and we will be in touch ASAP.
CUSTOM PRINTED APPAREL
Items that have been custom printed or branded by Splashed NZ cannot be returned or exchanged unless any printing is considered incorrect or defective.
All efforts will be made to ensure customers are 100% committed to the design, layout and other specifics of a print job before any print work is done.